Shipping Policy

🚚 Shipping Policy

At InsanelyDogs, we’re committed to getting your order to you as quickly and safely as possible—no matter where you are in the world. Below is everything you need to know about how we handle shipping.

We Ship Worldwide!

Yes, we deliver to dog lovers across the globe! No matter where you are, we’ll do our best to get your order to your doorstep.

Processing Time

  • Orders are typically processed within 1–3 business days.

  • You’ll receive a confirmation email once your order is packed and shipped.

Estimated Delivery Times

Due to high demand and our partnerships with global suppliers, shipping times may vary. Please allow:

  • United States: 4–20 business days

  • International: 10–25 business days

Some items may arrive sooner, while others may take a little longer depending on your location and customs processing.

Tracking Your Order

  • Once your order ships, you’ll receive a tracking number via email.

  • You can monitor the status of your delivery using the tracking link provided.

Customs, Duties & Taxes

  • All prices on our site are tax-free in USD.

  • You may be responsible for customs fees, import duties, or taxes imposed by your country’s customs office.

  • These charges are the responsibility of the customer and are not included in your total at checkout.

  • We are not responsible for delays caused by customs clearance.

Shipping Issues or Delays

While we aim to deliver within the estimated time frames, shipping delays can occasionally occur due to:

  • Customs processing

  • High order volume

  • Remote locations

  • Carrier delays (especially during holidays)

We appreciate your patience and understanding during such times.

Incorrect Addresses

Please double-check your shipping information before completing your order. We are not responsible for packages sent to incorrectly provided addresses.

Questions?

If you have any concerns about your shipment or need help tracking your order, feel free to contact us. We’re always here to help!

Thanks for shopping with InsanelyDogs — we can’t wait for your pup to enjoy their new gear!